Return to course: Technical Track – Platform, Support and Delivery
Partner Portal - EverythingCloud Technologies
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Technical Track – Platform, Support and Delivery
Welcome & Orientation
Course Overview
Accessing Technical Resources
Platform Deep Dive
Platform Overview – Core Features & How It Works
How to Connect AWS & Azure to EverythingCloud
Platform Demo Video
Tagging, Permissions & Best Practices
Example Use Cases – Real-world Scenarios
Client Onboarding & Management
Client Setup Guide – Step-by-Step
User Management – Roles and Permissions
Initial FinOps Report Example
Common Client Questions – FAQs
Support & Service Delivery
How Support Works – Roles & Responsibilities
Handling Client Requests & Issues
Escalation Process – When & How
SLA & Response Times
White Label Setup (Tech Essentials)
White Label Setup Requirements for Partners
Platform Demo Video